MGKVP BCA 2019 BC
Mahatma
Gandhi Kashi Vidyapeeth
BCA(1st
semester)
Business
Communication
2019
MM:75 Attempt any five
questions Each question carry 15 marks.
Q 2- Explain the various Theories or Principles of
communication provided by different authors.
Q 3- Why listening important in communication? Discuss the
elements of effective communication.
Q 4- What do you mean by complaint letter? Which points do
you have to keep in mind while writing this letter?
Q 5- Explain the concept of report and its importance.
Q 6- Describe the essentials of business letter. Give a
sample of a business letter.
Q 7- What is meant by oral communication? Explain the media
or means of oral communication.
Q 8- What is resume? Explain the main elements of an ideal
resume.
Q 9- Discuss the modern techniques of communication.
Q 10- Write short notes on
(a) Decision making in a group.
(b) Mock Interview.
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