MGKVP BCA 2019 BC


Mahatma Gandhi Kashi Vidyapeeth
BCA(1st semester)
Business Communication
2019
MM:75                             Attempt any five questions                  Each question carry 15 marks.


Q 1 -What do you mean by communication? Explain its objectives and importance.

Q 2- Explain the various Theories or Principles of communication provided by different authors.

Q 3- Why listening important in communication? Discuss the elements of effective communication.

Q 4- What do you mean by complaint letter? Which points do you have to keep in mind while writing this letter?

Q 5- Explain the concept of report and its importance.

Q 6- Describe the essentials of business letter. Give a sample of a business letter.

Q 7- What is meant by oral communication? Explain the media or means of oral communication.

Q 8- What is resume? Explain the main elements of an ideal resume.

Q 9- Discuss the modern techniques of communication.

Q 10- Write short notes on
(a) Decision making in a group.
(b) Mock Interview.

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