MGKVP BCA 2018 BC

Mahatma Gandhi Kashi Vidyapeeth
BCA(1st semester)
Business Communication
2018
MM:75                                            Timing : 3hrs

 Attempt any five questions                 
Each question carry 15 marks.
Q1 - "Communication means the process of passing information and understanding from one person   to another." Explain.

Q2 - Explain the main barriers of communication and give suggestion to remove them.

Q3 - What are the essentials of a good listener ? What is the importance of listening ability in business communication?

Q4 - Writer a short note on the desired behaviour during group discussion.

Q5 - What do you mean by Business Letters? Explain the planning phase of a business letter.

Q6 - Discuss the role of Fax. E-main and video conferencing in communication.

Q7 - What are the different types of reports ? Explain them.

Q8 - Write short notes on :
        (a) Uses of Internet
        (b) World Wide Web

Q9 - Writer short notes on :
         (a) 7C's of Communication
         (b) What is meant by Resume?

Q10 - What are the various steps involved in conduction an interview? Explain.

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